Our Commitment to Accessibility
NutriFix ("we", "us", "our"), operated by Activ-X Sport Vision, is committed to making our website and application accessible to all users, including those with disabilities.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard across our website at https://nutrifix-health.com/ and our web application at https://app.nutrifix-health.com/.
Compliance Status
Our website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the website do not fully conform to the accessibility standard. Known issues and our remediation plans are listed below.
A formal accessibility audit has not yet been conducted.
Known Accessibility Issues
The following issues have been identified and are being addressed. We are working to resolve these by the dates indicated.
| Issue | WCAG Criterion | Affected Area | Target Resolution |
|---|---|---|---|
| Some form inputs lack associated labels | 1.3.1 (Info and Relationships) | Questionnaire forms | 31 December 2027 |
| Some colour contrast ratios do not meet 4.5:1 minimum | 1.4.3 (Contrast — Minimum) | Secondary text, placeholder text | 31 December 2027 |
| Not all images have descriptive alt text | 1.1.1 (Non-text Content) | Food imagery, icons | 31 December 2027 |
| Keyboard navigation not fully supported in meal planner | 2.1.1 (Keyboard) | Meal planner interface | 31 December 2027 |
| Focus indicator not always visible | 2.4.7 (Focus Visible) | Navigation menus | 31 December 2027 |
| Some interactive elements lack accessible names | 4.1.2 (Name, Role, Value) | Icon buttons | 31 December 2027 |
| No skip navigation link | 2.4.1 (Bypass Blocks) | All pages | 31 December 2027 |
| Downloadable documents not accessible | 1.1.1, 1.3.1 | Downloadable reports | 31 December 2027 |
This list will be updated as issues are identified and resolved.
What We Are Doing
We are taking the following steps to improve accessibility:
- Accessibility audit — We are commissioning a formal WCAG 2.1 AA audit by 31 December 2027
- Developer training — Our development team is receiving training on accessible HTML, ARIA, and keyboard navigation
- Design review — We are reviewing colour palettes and typography for contrast compliance
- Ongoing testing — We are integrating accessibility testing tools into our development workflow
- User testing — We plan to conduct usability testing with assistive technology users by 31 December 2027
Assistive Technologies We Aim to Support
We aim to support the following assistive technologies with our website and application:
- Screen readers (NVDA and JAWS on Windows; VoiceOver on macOS/iOS)
- Keyboard-only navigation
- Browser zoom up to 200% without loss of content or functionality
- Windows High Contrast mode
- Voice control software
Technical Specifications
This website relies on the following technologies for conformance with WCAG 2.1:
- HTML
- CSS
- JavaScript
How to Request Accessible Content
If you need content in an alternative format or require assistance accessing any part of our website or application, please contact us:
- Email: [email protected]
- Subject line: Accessibility request
We aim to respond to accessibility requests within 90 business days.
Feedback and Contact
We welcome feedback on the accessibility of the NutriFix website and application. If you experience an accessibility barrier not listed above, or if a known issue is causing you difficulty:
- Email: [email protected]
- Post: Activ-X Sport Vision, Calea Dorobanti 126-130, bl 8, ap 53, Bucharest, Romania
We take all accessibility feedback seriously and will acknowledge your message within 90 business days.
Enforcement and Escalation
UK Users
If you are not satisfied with our response to an accessibility issue, you may contact the Equality and Human Rights Commission (EHRC) at equalityhumanrights.com or, in Northern Ireland, the Equality Commission for Northern Ireland at equalityni.org.
US Users
If you believe our website or application does not comply with the Americans with Disabilities Act (ADA), you may file a complaint with the US Department of Justice at ada.gov or contact us at [email protected] to attempt resolution directly.
This accessibility statement was prepared on 9 April 2026 and will be reviewed and updated at least annually, and following any significant changes to the website or application.